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Service Manager
Paladar Restaurant Group King of Prussia, PA
$84k-105k (estimate)
Other 6 Months Ago
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Paladar Restaurant Group is Hiring a Service Manager Near King of Prussia, PA

Job Details

Level: Management
Job Location: Paladar King of Prussia - King of Prussia, PA
Position Type: Full Time
Salary Range: Undisclosed
Job Category: Restaurant - Food Service

POSITION SUMMARY

As Service Manager, you will ensure all FOH & kitchen team members feel supported and enjoy success. You will oversee day-to-day operations of the restaurant with the goal of delivering an exceptional guest experience. Department responsibilities may include our bar program and service & training. Your drive to motivate, train, and develop our team is vital to meeting restaurant goals.

MAIN RESPONSIBILITIES

  • Overseeing the hiring and onboarding for all FOH departments; assisting with BOH new hire onboarding and orientation to ensure all new employees complete the outlined process and feel welcome.
  • Executing all ongoing training initiatives, i.e., Item of the Week, Rum of the Week, salesmanship, contests, etc.
  • Effectively building trust with employees, management, and owners through good communication, leading by example, and providing honest feedback.
  • Assisting with controlling COGS and labor costs.
  • Assisting with coordinating Private Events as needed.
  • Designing and implementing regular contests and incentives that drive salesmanship.


BENEFITS TO JOINING OUR TEAM!

  • Medical, Dental and Vision insurance
  • 401(k) Plan
  • Achievable Manager Bonus Program
  • Paid Time Off
  • Employee Assistance Program
  • Employee dining discounts
  • A fun, energetic atmosphere!

QUALIFICATIONS

  • A minimum of 5 years of supervisory experience in food & beverage restaurant operations. Corporate experience preferred.
  • Previous in-restaurant trainer experience. New store opening training a plus.
  • Strong communication and leadership skills.
  • Ability to perform basic math calculations and understand finances and cost management.
  • Be able to work in a standing position for long periods of time (up to 10 hours).
  • Be able to reach, bend, stoop, and frequently lift up to 50 pounds.
  • Must be able to withstand changes in temperature, occasional smoke, steam, and heat; able to work in a confined area.
  • Beverage/Food Handler’s card may be required according to local and/or state requirements.

ABOUT US

Paladar Restaurant Group is a growing company with two unique and exciting concepts with 8 locations across 3 states. We strive to be the best Latin American restaurant company possible by hiring people who are the finest in the restaurant industry. Their enthusiasm, drive and spirit are essential to the growth and success of our company.

Job Summary

JOB TYPE

Other

SALARY

$84k-105k (estimate)

POST DATE

11/17/2022

EXPIRATION DATE

05/21/2024

WEBSITE

paladargroup.com

HEADQUARTERS

Beachwood, OH

SIZE

<25

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The following is the career advancement route for Service Manager positions, which can be used as a reference in future career path planning. As a Service Manager, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Manager. You can explore the career advancement for a Service Manager below and select your interested title to get hiring information.

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If you are interested in becoming a Service Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Service Manager job description and responsibilities

A service manager needs to be able to manage their time to ensure they can attend to both employee and customer requests.

02/28/2022: Frankfort, KY

The Guest Service Manager oversees all property operations, ensuring that the highest levels of hospitality and service are provided.

02/08/2022: Poughkeepsie, NY

The service manager ensures excellent customer service, maintains strong relationships with customers and third-party vendors and ensures repeat customers.

01/17/2022: Lansing, MI

Maximized sales by providing excellent customer service and minimize loss through proper utilization of standard operating procedures.

12/13/2021: Frankfort, KY

Responsible for understanding each customer's expectations and delivering services as needed.

02/15/2022: Abilene, TX

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Service Manager jobs

Employers require that a viable candidate for a service manager position possess excellent computer skills.

01/13/2022: Middlesex, NJ

A few years of experience from a service oriented role, preferably with focus on customer experience and account management.

01/25/2022: Atlanta, GA

Experienced leader with proven record providing exceptional customer service operations.

01/21/2022: Grand Rapids, MI

Excellent Communication skills and the ability to solve problem are just a few qualities a service manager should have.

01/27/2022: Pittsburgh, PA

The service manager must also be able to work under stress besides handle stress.

12/20/2021: Pittsburgh, PA

Step 3: View the best colleges and universities for Service Manager.

Butler University
Carroll College
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